What email clients does Cleanfox support?
Which languages does Cleanfox support?
What does the “Unsubscribe me and delete my old emails” button do?
What does the “Remain subscribed and delete my old emails” do?
Will my emails be permanently deleted?
What if I delete something by accident?
I get an error when I try to access my Gmail
My open rate statistics do not seem always right with my Hotmail/Outlook account
Does Cleanfox store my login information?
Why is my email client warning me of somebody using IMAP from another location?
How do I sign up for Cleanfox?
How does a newsletter pollute?
Can I really reduce my carbon footprint with Cleanfox?
Cleanfox is both the greenest and the easiest way to unsubscribe from unwanted email subscriptions. With Cleanfox, you can clean your inbox and participate in reducing your carbon footprint!
Cleanfox is completely free ! Enjoy :)
Cleanfox currently supports Gmail, Yahoo, Microsoft (Hotmail and Outlook), Orange, SFR, Free, La Poste, Noos, Numericable, GMX, BBOX (and Bouygtel), Apple and iCloud.
As of now, we support both English, German and French.
There are a couple of reasons why you may not be able to log in to your account. For instance, you may not have selected "Show in IMAP" in your Gmail settings. Don’t hesitate to contact us at support@cleanfox.io if you encounter any problem.
The “Unsubscribe me and delete my old emails” button not only (i) automatically unsubscribes you from the selected sender and (ii) removes all the selected messages from your inbox (they will be moved to your Trash folder, which will empty itself). When you decide to unsubscribe from unwanted emails, Cleanfox automatically sends an unsubscribe request email to the list owner. This may take some time on his part to take into account. That’s why, from the unsubscribe request until the actual removal of your contact by the list owner, all the messages sent by the latter to you will automatically be moved to your “Trash” folder.
The “Remain subscribed and delete my old emails” button enables you to keep your subscription while trashing all the messages you previously received from the selected sender (your « Trash » folder will typically automatically empties itself after a number of days).
Cleanfox never permanently deletes your messages: you can go into your email and pull messages out of your « Trash » folder.
If you made a mistake and put some messages in your « Trash » folder, go correct it as soon as you can. For Gmail, a « Trash » folder typically empties itself after 30 days.
The process of moving emails to your « Trash » folder requires a lot of ressources from Gmail’s server. As a result, you may need to wait a few minutes for everything to get back to normal. Don’t worry, it’s completely standard.
We are working hard on it, this will be soon fixed!
Cleanfox was created by Foxintelligence, a company which job is to anonymize the data contained in the order confirmations (e-receipts) available in the email accounts of of Cleanfox's users in order to publish and sell statistics on e-commerce and Internet-related pollution. We are a market-intelligence company which sells anonymized data that respects your privacy.
Cleanfox will never share or sell any personal data to a third party. We value and respect our users' privacy and trust.
Cleanfox takes its users privacy and security extremely seriously. We prefer not to have access to your login information. Cleanfox uses OAuth2, Gmail’s authentication services to access its users data. In short, we never have access to your login info.
We use IMAP as our connection to your inbox — no need to worry!
To login, we use OAuth2 for the services that support it. To connect to your account, we use IMAP for all services.
To sign up to Cleanfox , go to our homepage and click either on the “Log In” button in the upper-right corner or the “Start Now with Gmail” button.
The signup process is quick and easy. Here's how it works: Click on the “Log In“ or “Start Now with Gmail” button on the homepage. Type in your email address. Cleanfox will ask for limited access to your email address using OAuth for Gmail. After granting limited access, Cleanfox scans your inbox and compiles a list of your email subscriptions.This can take a few moments. Once the scanning process is complete, a list of your email subscriptions will be presented to you. You'll be able to edit them right away by clicking on the buttons. That's it! Once you're done, begin enjoying the Cleanfox experience!
Yes! To do this, go to your settings and click on the "Add a mailbox" button.
A newsletter releases 10 grams of CO₂ into the atmosphere but only 10% of them are opened…
Yes, you can!
Since its launch, Cleanfox has deleted hundreds of millions of emails, thus directly reducing its users'
carbon footprints. As a result, several tons of CO₂ have been reduced thanks to Cleanfox. And planet Earth
thanks you for that!
In parallel of its inbox cleaning services, Cleanfox wants to further its positive impact on the environment. For that purpose, we've partnered up with WeForest to participate in the financing of a reforestation project in Zambia. For every person sponsored on Cleanfox, a tree is planted in Zambia.
With e-commerce's booming growth, online orders have a growing impact on the environment. From ordering online to the actual order delivery, every step of the online shopping process pollutes. Find out if you are above or under average in terms of pollution. Also, check out our tips to reduce your carbon footprint while shopping online!
We love to hear about your experiences using Cleanfox. If you notice something didn't work properly, or if you have an idea for a cool new feature, send your thoughts to support@cleanfox.io.
Go to my "settings "and click on your email address. Then click on "delete my mailbox". Your mailbox and all data associated to this mailbox are then deleted.